Terms of service

Last updated: 2026-05-23 These Terms govern your access to and use of sloaneandcharlies.com (the "Site") operated by Sloane and Charlie's ("we", "us", "our"). Acceptance: By accessing the Site or placing an order, you agree to these Terms and to our Privacy Policy. Eligibility: You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order. Products: We make every effort to display products as accurately as possible. Colors, sizes, and details may vary slightly from images due to monitor settings, photography conditions, and manufacturer variation. We reserve the right to limit quantities, refuse orders, and correct pricing or descriptive errors at any time. Pricing & payment: All prices are in US dollars unless otherwise noted. We accept payment via the methods displayed at checkout. By submitting payment, you authorize us to charge the full amount of your order (including shipping and applicable tax) to your selected payment method. Shipping & returns: See our Shipping Policy and Return Policy for details on delivery, return windows, and refund processing. Account: You're responsible for maintaining the confidentiality of any account credentials and for all activity under your account. Notify us immediately at support@sloaneandcharlies.com if you suspect unauthorized access. Intellectual property: All content on the Site (text, images, logos, product photography, video) is the property of Sloane and Charlie's or our licensors and is protected by US and international copyright and trademark law. You may not copy, reproduce, distribute, or create derivative works without our express written permission. Prohibited use: You may not use the Site for any unlawful purpose, to harvest data, to attempt to gain unauthorized access, or to interfere with the Site's operation. Disclaimer: The Site and all products are provided on an "as is" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Limitation of liability: In no event shall Sloane and Charlie's be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or any products purchased. Our maximum aggregate liability shall not exceed the amount you paid for the product in question. Governing law: These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict of law principles. Changes to these Terms: We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the updated Terms. Contact: support@sloaneandcharlies.com